How Wallet Records Enter This Policy
Your payment record helps us match an account action with the correct status, so our Privacy Policy covers payment references, timestamps, amounts and confirmation results rather than storing more than we need for that task. When you select DANA, OVO, GoPay or QRIS, we may receive
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the wallet reference and status connected with your request. Bank transfer and virtual account activity can include a reference from BCA, BRI, Mandiri or BNI. We use these records to reconcile account activity, investigate a stalled status and respond to a contact request. Phone verification before
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account access links the verified number to your account record, while device and browser signals help identify unusual access. We may retain these records for the period needed for account administration, dispute handling and legal duties. Access and eligibility depends on local law, and the policy
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applies to account activity where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.