Legal Rules Around DANA and QRIS
Our Legal position starts with eligibility: you may use the account only where local law permits, and we may restrict access when a jurisdiction does not allow the relevant service. Account details must be accurate so we can match your identity with payment records and protect
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the account from unauthorised use. Deposits through DANA, OVO, GoPay or QRIS are recorded against your account reference; bank transfer and virtual account records may require matching details before a balance is updated. We do not describe a payment receipt as approval to access a service.
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If a rule, wallet status or account check is unclear, open the help route shown after login and include the relevant receipt reference. The Legal page applies to the account relationship, policy notices and requests made through our stated contact path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.